Shipping Information

We want you to get your Good Line order ASAP!  Here are some things to note when it comes to shipping:

- We ship packages Monday through Friday.  We do not ship any packages on Saturday, Sunday or national holidays.

- Expedited, overnight, and international orders placed before 11 AM EST will go out the same business day.  Any orders placed after 11 AM EST will go out the following business day.

- All expedited orders placed on Saturday or Sunday will go out on Monday or the following business day if Monday is a national holiday. Please note that we do not ship on Saturdays, Sundays, or national holidays. 

- We are not able to make ANY address changes to your orders. Please double check you have the right shipping address before you checkout and pay. Our Team is not able to change your address once a tracking number has been assigned to your order.

SHIPPING CUT OFF TIMES

EXPRESS ORDERS: Overnight and Express orders are shipped out the same business day if received by 11am EST. Orders received after 11am EST will ship out the following business day.

INTERNATIONAL ORDERS: Our recommended ship-by date for International holidays is November 18th. Please be sure to order by this date to ensure you receive your package in time for the holidays. Please note that we can not guarantee a delivery date due to customs and holiday delays.

HOLIDAY/WEATHER/COVID RELATED DELAYS

Estimated shipping days are based on our shipping partners. Higher shipping volume times of year during the holidays (e.g October - December) might cause expanded shipping days. Weather related and Covid delays could also cause longer than expected shipping times. Good Lines is not responsible for these delays.

Below is a list of national holidays we do not ship on.

2023

January 2 New Year’s Day, January 16 Martin Luther King Jr. birthday, February 20 Presidents’ Day, May 29 Memorial Day, June 19 Juneteenth National Independence Day, July 4 Independence Day, September 4 Labor Day, October 9 Columbus Day, November 11 Veterans Day, November 23 Thanksgiving Day, December 25 Christmas Day

DOMESTIC ORDERS

We currently offer FREE shipping on all US orders of over $20. Expedited and overnight shipping is offered at an additional cost.  

INTERNATIONAL ORDERS

    All include in country and delivery confirmation.  Delivery date range depends on country, seasonal, and carriers workloads.

    Please note that we are not responsible for any taxes or duties applied by international countries. The buyer is responsible for paying these. We are also not responsible for any delays in shipping caused by customs or package inspections by international countries.

    UK & EU orders - To get your order to you, we’ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

    HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

    You will receive a shipment notification email once your order has shipped. Expedited shipments will contain the tracking information, delivery confirmation as well as a link to track your package online.  Please note that free 5-10 day shipping does not include tracking information or delivery confirmation.

    DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

    We do ship to P.O. Boxes and AFO/FPO addresses.