Shipping Information

Domestic Shipping Policy

SHIPMENT PROCESSING

We want you to get your Good Lines order ASAP! Here are some things to note when it comes to shipping:
 
- We ship packages Monday through Friday.  We do not ship any packages on Saturday or Sunday.

- Expedited, overnight, and international orders placed before 11 AM PST will go out the same business day.  Any orders placed after 11 AM PST will go out the following business day.

- All orders placed on Saturday or Sunday will go out on Monday or the following business day if Monday is a national holiday. Please note that we do not ship on Saturdays, Sundays, or national holidays. 

- We are not able to make ANY address changes to your orders. Please double check you have the right shipping address before you checkout and pay. Our Team is not able to change your address once a tracking number has been assigned to your order.

SHIPPING CUT OFF TIMES

GROUND SHIPPING: Orders received by 11am PST are shipped out the same business day. Orders received after 11am PST are shipped the following business day. 

EXPRESS ORDERS: Overnight Express and 3-Day Shipping orders are shipped out the same business day if received by 11am PST. Orders received after 11am PST will ship out the following business day.

HOLIDAY / WEATHER RELATED DELAYS

Estimated shipping days are based on our shipping partners. Higher shipping volume times of year (e.g October - December) might cause expanded shipping days. Weather related delays could also cause delays. Good Lines is not responsible for these delays.

Below is a list of national holidays we do not ship on.

2021

January 1st New Year’s Day; January 18th Martin Luther King Jr. Day; February 15th Washington’s Birthday; May 31st Memorial Day; July 4th Independence Day (observed July 5th); September 8th Labor Day; October 11th Columbus Day; November 11th Veterans Day; November 24th & 25th Thanksgiving Day; December 24th & 25th Christmas; New Years December 31st & January 1st. 

DOMESTIC ORDERS

We offer FREE shipping on all US orders of over $15. Expedited shipping is offered at additional cost.  

INTERNATIONAL ORDERS

We offer 3 international shipping options:

  1. USPS First Class Package International.  7-25 business days
  2. UPS Standard.  2-7 business days
  3. DHL Express Worldwide. 1 to 3 business days

All include in country and delivery confirmation.  Delivery date range depends on country, seasonal, and carriers workloads

Please note that we are not responsible for any taxes or duties applied by international countries. The buyer is responsible for paying these. We are also not responsible for any delays in shipping caused by customs or package inspections by international countries.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification email once your order has shipped. Expedited shipments will contain the tracking information, delivery confirmation as well as a link to track your package online.  Please note that free 5-10 day shipping does not include tracking information or delivery confirmation.

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do ship to P.O. Boxes and AFO/FPO addresses.