Domestic Shipping Policy
SHIPPING CUT OFF TIMES
GROUND SHIPPING: Orders received by 11am PST are shipped out the same business day. Orders received after 11am PST are shipped the following business day.
EXPRESS ORDERS: Overnight Express and 3-Day Shipping orders are shipped out the same business day if received by 11am PST. Orders received after 11am PST will ship out the following business day.
HOLIDAY / WEATHER RELATED DELAYS
Estimated shipping days are based on our shipping partners. Higher shipping volume times of year (e.g October - December) might cause expanded shipping days. Weather related delays could also cause delays. Good Lines is not responsible for these delays.
Below is a list of national holidays we do not ship on.
January 1st New Year’s Day; January 18th Martin Luther King Jr. Day; February 15th Washington’s Birthday; May 31st Memorial Day; July 4th Independence Day (observed July 5th); September 8th Labor Day; October 11th Columbus Day; November 11th Veterans Day; November 24th & 25th Thanksgiving Day; December 24th & 25th Christmas; New Years December 31st & January 1st.
We offer FREE shipping on all US orders of over $15. Expedited shipping is offered at additional cost.
We offer 3 international shipping options:
- USPS First Class Package International. 7-25 business days
- UPS Standard. 2-7 business days
- DHL Express Worldwide. 1 to 3 business days
All include in country and delivery confirmation. Delivery date range depends on country, seasonal, and carriers workloads
Please note that we are not responsible for any taxes or duties applied by international countries. The buyer is responsible for paying these. We are also not responsible for any delays in shipping caused by customs or package inspections by international countries.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification email once your order has shipped. Expedited shipments will contain the tracking information, delivery confirmation as well as a link to track your package online. Please note that free 5-10 day shipping does not include tracking information or delivery confirmation.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
We do ship to P.O. Boxes and AFO/FPO addresses.