Exchange & Return Policy

What is your domestic exchange and return policy?

We want you to love Good Lines as much as we do. Please email support@goodlines.com with your initial order number, a quick description about your return / exchange inquiry and someone from our Team will get back to you. Customer Support hours are from Monday - Friday  9AM - 4PM PST. 

Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return it and get a full refund up to 21 days from your shipped order date. Shipping costs will not be refunded.

Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange it for a different size in the same style within 21 days from the date your order was shipped. 

What is your international exchange and return policy?

We want you to love Good Lines as much as we do. Please email support@goodlines.com with your initial order number, a quick description about your return/exchange inquiry and someone from our Team will get back to you. Customer Support hours are from Monday - Friday  9AM - 4PM PST. 

International Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return it and get a full refund up to 30 days from your shipped order date. Please note shipping costs for items returned will not be refunded.

International Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange it for a different size in the same style within 30 days from the date your order was shipped. Please note the buyer is responsible for shipping costs.