Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@goodlines.com

Returns

What is your domestic exchange and return policy?

We want you to love Good Lines as much as we do!

Please email support@goodlines.com with your initial order number, a quick description about your return / exchange inquiry and someone from our Team will get back to you. Customer Support hours are from Monday - Friday  9AM - 4PM PST. 


Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return GL and get a full refund up to 21 days from your shipped order date. Shipping costs will not be refunded.


Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange Good Lines for a different size in the same style within 21 days from the date your order was shipped. 


What is your international exchange and return policy?

International Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return GL and get a full refund up to 30 days from your shipped order date. Please note shipping costs for items returned will not be refunded.

International Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange Good Lines for a different size in the same style within 30 days from the date your order was shipped. Please note the buyer is responsible for shipping costs.

Shipping

We want you to get your boob tape ASAP! Here are some things to note when it comes to shipping:

- We ship packages Monday through Friday. We do not ship any packages on Saturday or Sunday. All orders placed on Saturday or Sunday will go out on Monday or the following business day if Monday is a national holiday.

Expedited, overnight, and international orders placed before 11 AM PST will go out the same business day.  Any orders placed after 11 AM PST will go out the following business day.

We are not able to make ANY address changes to your orders once an order is submitted. Please double check you have the right shipping address before you checkout and pay. Our Team is not able to change your address once a tracking number has been assigned to your order.

- All quoted shipping times are estimated shipping days are based on our shipping partners. There are certain months (i.e. October-December) that have a higher shipping volume which may cause expanded shipping days. We are not responsible for any delays that are out of our control. This includes but is not limited to weather, pandemic, customs and inspections etc.

Below is a list on national holidays we do not ship on:

2021

January 1st New Year’s Day, January 18th Martin Luther King Jr. Day, February 25th Washington’s Birthday, May 31st Memorial Day, July 4th Independence Day (observed July 5th), September 8th Labor Day, October 11th Columbus Day, November 11th Veterans Day, November 24th & 25th Thanksgiving Day, December 24th & 25th Christmas, December 31st & January 1st New Years.

Expedited shipping (3 Business Days) and overnight shipping is also available. Expedited orders and overnight orders placed before 11AM PST will be shipped same business day, orders placed after 11AM PST will be shipped the following business day. This option does include tracking.

All international shipping options include tracking and delivery confirmation.  Delivery date range given by carriers is an estimate.  Please note that we are not responsible for any taxes, duties, or custom fees applied by international countries; the buyer is responsible for paying these. We are also not responsible for any delays in shipping caused by customs or package inspections by international countries.

FAQ

Yes - Good Lines was originally designed as solution for big boobs, but can be used and is effective on boobs of ALL SIZES.  Please see our sizing chart to find your correct size. If you are not sure what size to buy, when in doubt always go up! You can easily trim the tape.  Please always remember to wear Nipple Covers and use enough tape to support breasts.  Not doing so can result in severely irritated skin. If you are a first time user, please wear Good Lines for 2-3 hours to see how your skin reacts.

No! Generally, our rule of thumb is if you can lift your breast with one hand to get the look (lift) you want, then Good Lines should work for you. If when you lift your breast with one hand and cannot get the shape and look you want -  Good Lines may not work for you. Also please note that our products are not to be used by women who are pregnant or breast feeding (wait until 6 months post either of these to use), or have sensitive or thin skin. The same goes for diabetic or pre-diabetic women.

Strong - Our standard strong and comfortable adhesive made for most women. Recommended for bell shape, round, and heavy breasts. 

Extreme - Our strongest and stickiest adhesive with some serious hold!  Extreme is for women with very oily skin and extremely heavy breasts. We advise purchasing the Strong Adhesive first if you’ve never used Good Lines before.  Only purchase extreme if the strong hold did not work for you.  

If you find that there is any adhesive left on your skin, you can use any type of oil (olive, coconut, baby etc) to remove any residual adhesive. Just saturate a cotton pad in the oil and rub the area of residual adhesive - it should come right off!

If you are a f
irst time user, please wear Good Lines for 2-3 hours to see how your skin reacts.

Each bra is for one-time use only. Once it has stuck to the skin (or any other surface), it will not re-stick again. Do not wear our products two days in a row. Please remove Good Lines and see your doctor immediately if you experience itching, swelling, a rash or discomfort.

Good Lines products are not intended for women who are pregnant, breastfeeding, pre-diabetic or diabetic individuals who have thin or sensitive skin. It is common for breasts and skin to become more sensitive when women are pregnant and breastfeeding (please wait 6 months post lactation or pregnancy to start using). We caution women to not use the product due to possible skin reactions. We always err on the side of caution especially when it comes to mothers and mothers to be.  Women with thin or sensitive skin can not use our products under any circumstances.  The health and well-being of women is our number one priority!

Our sticky bras are waterproof and sweat-proof! Wearing Good Lines under a bathing suit is actually one of my most common uses. However, we strongly recommend you DO NOT SUNBATHE in the product. Excessive heat or sun exposure can make the adhesive too hot, which can hurt (or burn) your skin. Do not expose our product to prolonged sun and heat exposure.  Do not wear our products two days in a row. Please remove Good Lines and see your doctor immediately if you experience itching, swelling, a rash or discomfort.

Don’t worry! Wrinkles are okay and normal. You will not be able to see small wrinkles under clothes. If you want an extra lift, we advise using two layers of Boob Tape. Put the first layer on as you normally would. Then add a second layer using our Straight Tape product to get that desired extra lift.