Frequently Asked Questions

What is your domestic exchange and return policy?

We want you to love Good Lines as much as we do!

Please email support@goodlines.com with your initial order number, a quick description about your return / exchange inquiry and someone from our Team will get back to you. Customer Support hours are from Monday - Friday  9AM - 4PM PST. 

Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return GL and get a full refund up to 21 days from your shipped order date. Shipping costs will not be refunded.

Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange Good Lines for a different size in the same style within 21 days from the date your order was shipped. 

What is your international exchange and return policy?

International Return Policy:

If you are not 100% satisfied with your Good Lines purchase, you can return GL and get a full refund up to 30 days from your shipped order date. Please note shipping costs for items returned will not be refunded.

International Exchange Policy:

Didn’t buy the right size? We’ve been there. You can exchange Good Lines for a different size in the same style within 30 days from the date your order was shipped. Please note the buyer is responsible for shipping costs.

We want you to get your boob tape ASAP! Here are some things to note when it comes to shipping:

- We ship packages Monday through Friday. We do not ship any packages on Saturday or Sunday or National Holidays. All expedited and next day orders placed on Saturday or Sunday will go out on Monday or the following business day if Monday is a national holiday.

- We do our best to make sure that all expedited and next day orders placed before 11 AM EST will go out the same business day. 

- We are not able to make ANY address changes to your orders once an order is submitted. Please double check you have the right shipping address before you checkout and pay. Our Team is not able to change your address once a tracking number has been assigned to your order.

- All quoted shipping times are estimated shipping days are based on our shipping partners. There are certain months (i.e. October-December) that have a higher shipping volume which may cause expanded shipping days. We are not responsible for any delays that are out of our control. This includes but is not limited to weather, pandemic, customs and inspections etc.

Below is a list of national holidays we do not ship on:

2023

January 2nd New Year’s Day, January 16th Martin Luther King Jr. Day, February 20th Presidents' Day, May 29th Memorial Day, June 19th Juneteenth, July 4th Independence Day, September 4th Labor Day, October 9th Columbus Day, November 11th Veterans Day, November 23rd Thanksgiving Day, November 25th the day after Thanksgiving, December 25th Christmas Day.

All international shipping options include tracking and delivery confirmation.  Delivery date range given by carriers is an estimate.  Please note that we are not responsible for any taxes, duties, or custom fees applied by international countries; the buyer is responsible for paying these. We are also not responsible for any delays in shipping caused by customs or package inspections by international countries.

Our recommended ship-by date for International holidays is November 18th. Please be sure to order by this date to ensure you receive your package in time for the holidays. Please note that we can not guarantee a delivery date due to customs and holiday delays.

UK & EU orders - To get your order to you, we’ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

Yes - Good Lines was originally designed as solution for big boobs, but can be used and is effective on boobs of ALL SIZES.  Please see our sizing chart to find your correct size. If you are not sure what size to buy, when in doubt always go up! You can easily trim the tape.  Please always remember to wear Nipple Covers and use enough tape to support breasts.  Not doing so can result in severely irritated skin. If you are a first time user, please wear Good Lines for 2-3 hours to see how your skin reacts. 

See how we apply Good Lines to big boobs here!

No! Generally, our rule of thumb is if you can lift your breast with one hand to get the look (lift) you want, then Good Lines should work for you. If when you lift your breast with one hand and cannot get the shape and look you want -  Good Lines may not work for you. Also, please note that our products are not to be used by women who are pregnant or breast feeding (wait until 6 months post either of these to use), or have sensitive or thin skin. The same goes for diabetic or pre-diabetic women.

Strong - Our standard strong and comfortable adhesive made for most women. Recommended for bell shape, round, and heavy breasts. 

Extreme - Our strongest and stickiest adhesive with some serious hold!  Extreme is for women with very oily skin and extremely heavy breasts. We advise purchasing the Strong Adhesive first if you’ve never used Good Lines before.  Only purchase extreme if the strong hold did not work for you.  

When removing Good Lines, if you find that there is any adhesive left on your skin, you can use any type of oil (olive, coconut, baby etc) to remove any residual adhesive. Just saturate a cotton pad in the oil and rub the area of residual adhesive - it should come right off!

If you are a first time user, please wear Good Lines for 2-3 hours to see how your skin reacts.

Each bra is for one-time use only. Once it has stuck to the skin (or any other surface), it will not re-stick again. Do not wear our products two days in a row. Please remove Good Lines and see your doctor immediately if you experience itching, swelling, a rash or discomfort.

Good Lines products are not intended for women who are pregnant, breastfeeding, pre-diabetic or diabetic individuals who have thin or sensitive skin. It is common for breasts and skin to become more sensitive when women are pregnant and breastfeeding (please wait 6 months post lactation or pregnancy to start using). We caution women to not use the product due to possible skin reactions. We always err on the side of caution especially when it comes to mothers and mothers to be.  Women with thin or sensitive skin can not use our products under any circumstances.  The health and well-being of women is our number one priority!

Our sticky bras are waterproof and sweat-proof! Wearing Good Lines under a bathing suit is actually one of our most common uses. Check out our favorite hack for the summer here! However, we strongly recommend you DO NOT SUNBATHE in the product. Excessive heat or sun exposure can make the adhesive too hot, which can hurt (or burn) your skin. Do not expose our product to prolonged sun and heat exposure.  Do not wear our products two days in a row. Please remove Good Lines and see your doctor immediately if you experience itching, swelling, a rash or discomfort.

Don’t worry! Wrinkles are okay and normal. You will not be able to see small wrinkles under clothes. If you want an extra lift, we advise using two layers of Boob Tape. Put the first layer on as you normally would. Then add a second layer using our Straight Tape product to get that desired extra lift.

Removing our boob tape is easy, if you do it right! When you are ready to take off our bras, please saturate the tape in any oil and let it soak in for at least 15 minutes. When we say saturate, we mean SOAK the bras. This timing is important because the oil will eat away at the adhesive and loosen the bond from the skin. Once 15 minutes has passed, you can start gently removing the tape with your hands, and add extra oil as needed to any spots that still might be sticking. You can use baby oil, body oil, coconut oil, canola oil, olive oil... whatever you have at hand!

No, we do not recommend putting Good Lines products over scars. This includes all types of scars whether from surgery, injury, acne etc.

We do not recommend wearing Good Lines if you are diabetic or pre-diabetic. This is due to thinning skin that can be very sensative to adehsives.